The Sampler position is responsible for obtaining a representative sample of a batch at the client’s location, completing all relevant documentation, providing excellent customer service, while ensuring all samples are safely and securely transported to the Santa Cruz Lab for processing.
Must be comfortable working with and around cannabis products and able to start right away!
Previous work experience in the legal cannabis industry is preferred.
Ideal candidate will have 1 year of prior laboratory experience from either college or full-time practical work experience/exposure, and previous customer service experience.
Ability to safely and securely park / keep a Company owned vehicle is required.
Candidate that is hired will spend 1 week in Santa Cruz for training, possibly 2 weeks.
PAY RATE: Starts at $18.00 per hour, with a performance review and pay increase after 90 days.
SCHEDULE: Part-Time, 20-29 hours per week, Monday – Friday (must be flexible), as schedule will vary week to week based on the needs of our clients.
DUTIES & RESPONSIBILITIES:
Follow all internal laboratory and State regulations while taking samples and driving to and from the laboratory/clients' sampling site.
Interact with customers during sample collection and submission.
Coordinate with Manager of Field Operations, as well as, Customer Service Account Managers to maximize sample collection.
Strive to maximize driving route efficiency.
Maintain records of samples and transportation data per relevant procedures.
Maintain sampling supply/equipment inventory.
Complete vehicle operational logs and minor maintenance as needed.
Follow good documentation practices, data integrity principles, and safety behaviors.
Promote a professional company image through exemplary customer relationship skills.
Refer customer inquiries, routing or schedule change requests, and/or complaints to the appropriate Account Manager.
Ensure proper Sample Submission form protocols are followed.
Suggest and implement continuous process improvement initiatives.
Support laboratory-based functions including sample intake/preparation, etc.
Perform other activities as assigned by management.
Must be at least 25 years of age.
Skills: Read, write, and speak English; use LIMS, Microsoft Word, Excel, and email applications; must be able to program and follow driving navigation software.
Abilities: Follow written and verbal instructions and be an effective communicator; work effectively in a collaborative environment.
Other characteristics: Strong attention to detail; must possess excellent planning skills.
Must have a valid driver's license; must have and maintain a clean driving record.
Must be able to lift 50 lbs.
Completed 2 years college or university education (preferably in a scientific discipline) OR Hold a High School Diploma or pass a General Educational Development or High School Equivalency exam and have completed 1 year of full-time practical laboratory experience.
All employment offers will be contingent upon successful completion of a background check, to include a Motor Vehicle Report (MVR) processed with our insurance provider.
All applicants selected for an interview will need to provide a current DMV print out at the time of the interview, showing at least 6 years of a clean driving record.
SC Laboratories California, LLC is an equal opportunity employer. We are committed to creating an inclusive work environment with a diverse workforce.
prior legal cannabis industry: 1 year (Preferred)
prior practical lab: 1 year (Preferred)
Customer Service: 1 year (Required)
Are you at least 25 years of age? Do you reside in and around the Los Angeles region, as described in this job posting?